Soft Skills

This course will teach the candidates, fundamentals of project management. Learn how to apply essential project management concepts, deal with changes and challenges, and check the impact of the decisions on project outcomes.

Learning outcomes
Upon completion of the course, candidates would be able to

  • Initiate, plan and define the meeting’s purpose
  • Develop and use meeting ground rules
  • Use the “Meeting Advantage Planner” to schedule follow-through
  • Review the meeting for improvements
  • Develop skills to manage and conduct productive meetings

Course Outline

  • Develop standards for high-focus meetings
  • Use a three-step process to implement standards
  • Use your meeting planner
  • Develop and use a code of conduct
  • Play your role productively
  • Use meeting methods that serve your objective
  • What to do after the meeting
  • How to use the Meeting Advantage Planner to time-activate follow-through

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Target audience:
All levels of management

Duration:
Standard course: 2 days

This course is specifically designed for industry professionals who are to make importantdecisions, to allow them to function with greateraccuracy, speed, ease of collaboration, and confidence.Most importantly, it will give participants the necessaryknowledge, tools, and techniques, to make decisions that are timely, consistent and optimal

Learning outcomes
Upon completion of the program, the participants will be to:

  • Analyze different kinds of problems that they usually face, and discover how to utilize knowledge to solve their problems
  • Recognize different approaches to solving problems and identify their preferable problem solving style
  • Be aware of the kepner-tregoe matrix approach
  • Understand the personal decision-making style

Course Outline

  • Problem Analysis
  • Problem Solving
  • Fish bone diagram (“why” process)
  • Decision Making
  • Introduction to Kepner-Tregoe model

Target audience:
All levels of management

Duration:
Standard: 2 days

This course is designed to help participants write effective reports that are easy to understand, and show consistency and professionalism. The guidelines presented can be used for writing a range of different types of reports. This course will give a systematic approach to report writing, and also help choose the most effective layout and presentation style.

Learning outcomes
Upon completion of the course, candidates would be able to

  • How to plan produce technical & business reports that communicate effectively to the reader
  • Identifying the readership and the report objectives
  • Structuring specific technical reports
  • Reader-friendly formatting and layout
  • How to write technically in plain simple English
  • Presenting the report effectively, thus achieving reader goodwill
  • Identify the necessary content and have an appropriate layout
  • Use a number of readily available tools to assist with report writing
  • Edit more competently and eliminate avoidable mistakes
  • Reference and quote correctly, and not infringe copyright

Course Outline

  • Understand the types and purposes of technical & business reports
  • Organise reports and plan the sections and subsections you need.
  • Fully understand the steps in writing a report
  • Write clear and concise formal reports, equipment manuals and other technical documentation
  • Understand the principles of clear and concise writing
  • Develop effective communication with technical as well as non-technical staff at all levels – matching your content to your readers’ knowledge.
  • Keep information specific rather than general.
  • Brainstorm and identify technical problems and solutions
  • Collect, organise, analyse and evaluate information
  • Appreciate the use of active verbs rather than passive verbs.
  • Transfer technical information into graphs, flowcharts and tables.
  • Use good layout to draw attention to key technical information.
  • Translate technical documents into compelling oral presentations

Target audience:
Technical writers , communication specialists , engineers & analysts

Duration:
Standard : 2 day

This course is a busy workshop designed to help the participants develop and improve the style and content of business presentations. They will have the opportunity to present individually and as part of a team and will realise presentations improve with each performance. They will look, speak and feel in control, which will enhance both their personal success and that of the organisation.

Learning outcomes
After successful completion of the training, candidates would

  • Be more fluent in the delivery of presentation material.
  • Fine tune their speaking confidence; step up their enthusiasm.
  • Respond more sensitively and accurately to audience reactions.
  • Design, produce and use, highly effective visual aids.
  • Deal with complex data and information.

Course outline

  • How to manage stage freight
  • Positive use of body language
  • Good use of verbal and vocal quality
  • Tips for effective presentation
  • What you are and are not allowed to do
  • Developing an individual presentation style
  • How to stimulate interaction with an audience
  • How to be entertaining and stimulating
  • How to create effective presentation materials
  • Effective use of audio and visual presentation materials

Target audience:
Professionals at all levels

Duration:
2 days

This is a workshop based training designed to help the candidates develop and improve the trading and pricing fundamentals competency of the participants post which they would be able to appreciate and understand various trading principles in the Oil & Gas industry

Learning outcomes
After successful completion of the training, candidates would

  • Have Common understanding of both individual and team strengths and limitations.
  • understand buy-in to the organisation’s vision, which the team will cascade consistently, and with one voice.
  • Have a clear understanding of team’s strategic route map, and that it can track its progress.
  • gain ownership for driving key initiatives forward.

Course outline

  • Introduce Johari window
  • Syndicate exercise /discussion
  • Defining team work charter
  • High energy team exercise
  • SWOT Analysis
  • Group strategic planning
  • Belbin diagnostic tool
  • Six thinking Hats
  • DISC

Target audience:
Employees at all levels

Duration:
1 days

This course is a busy workshop designed tohelp the participants apply qualitative tools for problem solving.

Learning outcomes
After successful completion of the training, participants would be able to

  • Apply 7 QC tools in their work area
  • Use statistical software for application of problem solving tools
  • Carry out basic problem solving projects by applying 7 QC tools
  • Achieve financial and non-financial results through process improvement projects

Course outline (flow chart)

  • Cause-and-effect diagram: (Also called Ishikawa or fishbone chart): Identifies many possible causes for an effect or problem and sorts ideas into useful categories.
  • Check sheet: A structured, prepared form for collecting and analyzing data; a generic tool that can be adapted for a wide variety of purposes.
  • Control charts: Graphs used to study how a process changes over time.
  • Histogram: The most commonly used graph for showing frequency distributions, or how often each different value in a set of data occurs.
  • Pareto chart: Shows on a bar graph which factors are more significant.
  • Scatter diagram: Graphs pairs of numerical data, one variable on each axis, to look for a relationship.
  • Stratification: A technique that separates data gathered from a variety of sources so that patterns can be seen.

Target audience:
Employees at all levels

Duration:
1 day

This course is a busy workshop designed tohelp the participants time management techniques for effective utilization of the work hours

Learning outcomes
After successful completion of the training, participants would be able to

  • Set S.M.A.R.T. goals
  • Prioritise effectively
  • Understand how to apply the 80:20 rule
  • Categorise tasks using the Urgent/Important Matrix
  • Manage Email
  • Plan strategically
  • Gain lasting skills to tackle procrastination
  • Handle high pressure, crisis situations with ease
  • Learn to organise the workspace for efficiency and productivity
  • Master when and how to delegate for maximum productivity
  • Set daily rituals for better productivity
  • Gain insightful skills to better manage meetings and keep them on track
  • Discover alternatives to in-person meetings

Course Outline 

  • Planning
  • Effective Prioritisation
  • Working Pro-Actively
  • Time stealers
  • Systems and processes

Target audience:
Employees at all levels

Duration:
1 day

This course is a busy workshop designed to help the participants cope up with stress at work place and how to avoid stress at work place

Learning outcomes
After successful completion of the training, participants would be able to

  • Outline the causes of stress and its impact in the work place
  • Suggest techniques for preventing negative self-talk and other self-sabotaging behaviours.
  • Apply six techniques for handling stress
  • Understand the study of stress and its impact
  • Employ physical and mental techniques for coping with stress

Course Outline

  • Avoidable and Unavoidable stress
  • Areas of control and Areas beyond Control
  • How to recognise stress and its impact
  • An understanding of the psychological effect of stress
  • Positive mind-set dealing with negative situation
  • Positive self-talk
  • Breathing techniques
  • Health and nutrition
  • Visualization techniques
  • Therapy and techniques for coping with stress
  • Managing anger
  • Planning and Organizing

Target audience:
Employees at all levels

Duration:
2 days

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